Top Benefits of Adding Live Chat
We allow you to add Live Chat and enjoy these benefits without the liabilities of doing yourself.
- Exceed New Expectations for Instant Communications - Offers a high-speed alternative communication channel for website visitors, compared to telephone and email.
- Superior Service - Enables “consultative interactions” for your website's visitors to enhance their overall experience
- Business Intelligence - Insights gained through live chat can be used to guide your program offerings and website navigational improvements.
- Our Live Chat Agents reduce “interest abandonment” by intervening with your visitors prior to missing the value of their site visit.
- Enables EXCEPTIONAL Targeted Promotions Opportunities (event attendance, membership opportunities, web advertising, etc) while supporting the visitor’s objectives.
- Significantly boosts your Members Web Referrals
- Enables site Visitors to overcome site-search and navigational challenges by pushing the most relevant web pages to the visitor based on their requested needs.
- Overall, Saves you Chamber Time and Money,and Promotes Revenue Generation!
Did You Know...
"...Email is officially the worst channel for customer service, according to research from eService provider Transversal.